What is Online Reputation Management (ORM)?

Online Reputation Management refers to monitoring and improving the way a business is viewed online. It involves looking into the things that a potential customer might discover about your brand and the service or product that you have to offer by simply performing a Google search. With the rapid growth of internet use among people all across the world, everyone makes sure to run a Google search before deciding to try the product/service you have to offer.

Because of the ease with which people can dig up information about and your firm by running a simple search, it is important to have a steady ORM strategy in place. Research says that 90% customers read reviews on the internet before deciding to hire a business for a service/product. If you have a negative online presence or no presence at all, your business could be affected as people hardly rely on a service provider that has no previous reviews about the sort of service provided.

While you can get started with the basic of the online reputation marketing, you definitely need an expert to take care of the more sophisticated parts of the reputation management. But before you decide to hire someone for the job, go through the basic by yourself. You can get started by searching for your business and the people that work for you. Find out anything that comes out and look for information that portrays your firm in a bad light. Apart from checking the search engines, you must also go through the various social media sites to find out any information that could be bad for your business. After you have done a basic research, it is time to hire a professional that can help you with the more sophisticated reputation marketing strategies.

Why Choose GCS for ORM?

GCS has a team of passionate digital marketing experts who can help you protect the online reputation of your business by implementing proven ORM tactics. Some of the strategies that the GCS team performs include

Fill your search results with relevant content

One of the first things to do involves claiming everything that is related to your business. This involves claiming your business on the search engines and other sites. By claiming your business on the review sites and other pages, you will have a whole lot of relevant content related to your business once someone enquires about your business on the internet.

Setting up reputation monitors

Online reputation monitors can act as alarms that alert you of a potential threat to your reputation. You need to set up Google Alerts for your firm, the members working for you as well as the products that you are providing. There are also numerous online reputation softwares that track your reputation constantly.

Increasing the search engine ranking

This is one of the best methods that allow you to take your business to the first few results for certain keywords. You can use various SEO strategies to gain a better ranking on the search engines and gain a steady flow of organic traffic to your website.

Generate public relations events

In order to portray your business in a positive light, you may use a series of public relations strategies that can help to spread the good word and bring more people towards your business.

We Offer Results-Oriented SEO Services

In the modern digital world, good reviews are worth thousands of dollars for a business that wants to make its mark. While the initial step of running a basic search can be handled by your team members, the more important points for successful reputation management need to be handled by an expert in ORM. GCS has years of experience in helping businesses develop their reputation online by using a series of different strategies. Whether you need a one-time reputation management strategy or constant support, we can help you find the ideal reputation management technique for your firm.

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As a newly established non-profit counseling center, we were not sure where or how to go about marketing our services to the community. We were lucky to find Global. The staff, Peter, Kristin, and Fernando, are an incredibly resourceful team. They took the time to get to know our organization and our staff and were able to help us create our logo, redesign our website and give us hands-on direction in marketing and promoting our center. We continue to use Global as for all our marketing and printing needs

Sharon Burnett, Ph.D., LMFT - Executive Director

Sharon Burnett, Ph.D., LMFT - Executive Director

"Global Creative Studios is amazing! Their one-on-one attention to their customers and 24/7 customer support surpasses any bigger company, and for small business owners like myself, that’s a big plus. They have helped to expand my businesses and provide the most personal and customized plans for both of my restaurants. Global walks us through every step of the way, reassuring our success, including through interactive websites, new marketing campaigns, logo creation, graphic design, printed products, online reputation manager, social media marketing, and so much more. Whatever we’ve needed, Global has provided."

Lionel B., Owner

Frankie’s Italian Kitchen and El Patron Mexican
Restaurant & Cantina in Tarzana, CA